For account recovery, bug reports, moderation appeals, accessibility barriers or other player issues, email support@zettagames.web.id or use the support ticket centre. A ticket keeps the conversation attached to your account and visible only to authorised staff.

Do not post a security vulnerability in global chat or a public issue. Email legal@zettagames.web.id with the affected route, reproduction steps and a safe contact method. Never include session cookies, passwords, TOTP secrets or recovery codes.

If you believe an asset or a user-provided name infringes your rights, include the work, the allegedly infringing location, your relationship to the rights holder and the action you request. Email legal@zettagames.web.id. We will acknowledge the report and may restrict the content while it is reviewed.

ZettaGames is a small platform. Tickets are triaged by severity, safety impact and account access. A ticket is not an emergency service and should not contain urgent safety disclosures about another person.