Accounts are anonymous: there is no email address or password to reset. The only way back into an account after a browser wipe is a recovery code you generated beforehand. That is a deliberate trade-off — it means we hold no contact details about you.

• Codes are generated on request from the recovery page and shown to you exactly once.
• Only a hash of each code is stored. We cannot read, email or restore a code you lost.
• A code is single-use: redeeming it consumes it and issues a fresh session.
• You can generate several codes and revoke any unused code at any time.

A recovery code is a bearer credential. Anyone who has it can take over the account it belongs to, and we cannot tell the difference between you and them — by design, we do not ask identifying questions. Store it in a password manager, not in a screenshot on a shared machine.

We will not restore an account from an IP address, a device fingerprint, a username guess, or a description of the games you played. Support cannot bypass this. If that sounds harsh, it is the same property that keeps your anonymous account unlinkable to you as a person.

The account becomes permanently unreachable. Its scores stay on the leaderboards — deleting them requires proving control of the account, which is exactly what you cannot do. If you want the data gone in that situation, say so in a support ticket and we will discuss what can reasonably be verified.